My driver told me you said I wanted to go to San Jose?? I gave you address destination...

GetHuman899315's customer service issue with Uber from July 2018

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The issue in GetHuman899315's own words
My driver told me you said I wanted to go to San Jose?? I gave you address destination in Fresno.I gave him ADDRESS I GAVE YOU where I wanted to go because yoU messed up somehow. I thought he would communicate with you to clear that up. BUT I SEE BILL FOR $***!!! YOU BEST COMMUNICATE. WITH DRIVER & ME & ADJUST FARE PRONTO PLEASE! Vicki Phillips. This not being able to solve problem with human giving all info. Etc is not the way to make your customers happy. I don't know how youmade such a mistake.
GetHuman899315 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman899315
Jul 20th, 2018 - a yr ago
I have an issue with Uber too
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Seen by 4 customers so far
Similar issue to 8444 others
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Timeline
GetHuman899315 started working on this issue
Jul 20th, 2018 6:15am
GetHuman899315 confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 11:21pm
GetHuman899315 confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 11:21pm
GetHuman899315 confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 11:23pm