Disclaimer: I have been in contact with maybe a million robots since the incident. **On...

GetHuman862655's customer service issue with Uber from July 2018

3 views | 7468 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman862655's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman862655's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman862655 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman862655 can let us know if they help or not.
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman862655's own words
Disclaimer: I have been in contact with maybe a million robots since the incident. **On the morning of ***** I took a ride from the Bronx to Washington heights. I was quoted a $** trip**Instead, ny card was charged just over $** and the driver input (somehow) that he took me over several toll bridges. Which is not the case as you can see that I had taken a trip just under an hour before, where the driver took the correct route and I was charged accordingly **All everyone is saying is either “we need to get another team on this” or “we are looking into this and will get back to you” it has been * days and counting and I have seen NO sign of a refund and I am yet to actually communicate with a real Human. This is appalling service and I will go to the authorities to report this illegal activity if I have to because it is illegal and you can clearly see it.

GetHuman862655 did not yet indicate what Uber should do to make this right.

How GetHuman862655 fixed the problem

We are waiting for GetHuman862655 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman862655 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman862655
Jul 9th, 2018 - 5 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7468 others
0 customers following this
Items needed
Email address
Phone number
Full name


GetHuman862655 started working on this issue
Jul 9th, 2018 2:29pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers