Disclaimer: I have been in contact with maybe a million robots since the incident. **On...

GetHuman862655's customer service issue with Uber from July 2018

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Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman862655's own words
Disclaimer: I have been in contact with maybe a million robots since the incident. **On the morning of ***** I took a ride from the Bronx to Washington heights. I was quoted a $** trip**Instead, ny card was charged just over $** and the driver input (somehow) that he took me over several toll bridges. Which is not the case as you can see that I had taken a trip just under an hour before, where the driver took the correct route and I was charged accordingly **All everyone is saying is either “we need to get another team on this” or “we are looking into this and will get back to you” it has been * days and counting and I have seen NO sign of a refund and I am yet to actually communicate with a real Human. This is appalling service and I will go to the authorities to report this illegal activity if I have to because it is illegal and you can clearly see it.

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Uber

Customer service issue
Reported by GetHuman862655
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7468 others
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GetHuman862655 started working on this issue
Jul 9th, 2018 2:29pm