Please except this note by voice over from my iPad I have a vision problem Uber has giv...

GetHuman858908's customer service issue with Uber from July 2018

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Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman858908's own words
Please except this note by voice over from my iPad I have a vision problem Uber has given me my independence but there are times when I need to speak with someone. For instants, now I am being charged five dollars for a canceled ride yesterday July * from San Marcus to pow way I did not cancel the ride. Uber canceled it I expected Tony to appear. Robert appeared and the ride continued without incident. I was a few minutes late because of the cancellation but it was no big deal in fact the five dollar charge is not really an issue the issue centers around help for low vision people! I think we should have phone number to contact when there is a problem. I see a lot of improvement with Uber over the last year than I have been traveling with you! Please help me to continue with you without incident. Thank you

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Uber

Customer service issue
Reported by GetHuman858908
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7384 others
0 customers following this

Timeline

GetHuman858908 started working on this issue
Jul 7th, 2018 8:51pm