Error message. May be Osper card. Already verified card, email and phone number.

GetHuman-faarispa's customer service issue with Uber from July 2018

12 views | 7252 similar | 0 following
Help with my Uber issue
GetHuman-faarispa's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-faarispa will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-faarispa can let us know if they help or not.
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-faarispa's own words
Order an uber, specifically schedule an uber. ... Hi, I signed up to the Uber app yesterday in hopes of scheduling a trip for today. However, whenever i try to schedule a future trip or even request an Uber, I get an error message regarding my account and verification. I have verified my email and phone number, and have received a confirmation transaction from my debit card. The only reason as to why I am receiving errors is due to the fact my debit card is a prepaid mastercard (Osper card) in which you put money onto from external accounts. Could this be the issue? Thank you.
letting me know what is wrong with my account.
I am a new customer. I thought this process would be quick and simple.
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Uber

Uber
Customer service issue
Reported by GetHuman-faarispa
Jul 6th, 2018 - 5 years ago
Fixed
Seen by 12 customers so far
Similar issue to 7252 others
0 customers following this
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Timeline

GetHuman-faarispa started working on this issue
Jul 6th, 2018 11:38am
GetHuman-faarispa indicated the issue is not fixed yet.
Jul 6th, 2018 12:40pm

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