Error message. May be Osper card. Already verified card, email and phone number.

GetHuman-faarispa's customer service issue with Uber from July 2018

5 views | 7252 similar | 0 following
Help with my Uber issue
GetHuman-faarispa's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-faarispa will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-faarispa can let us know if they help or not.
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-faarispa's own words
Order an uber, specifically schedule an uber. ... Hi, I signed up to the Uber app yesterday in hopes of scheduling a trip for today. However, whenever i try to schedule a future trip or even request an Uber, I get an error message regarding my account and verification. I have verified my email and phone number, and have received a confirmation transaction from my debit card. The only reason as to why I am receiving errors is due to the fact my debit card is a prepaid mastercard (Osper card) in which you put money onto from external accounts. Could this be the issue? Thank you.
letting me know what is wrong with my account.
I am a new customer. I thought this process would be quick and simple.
How GetHuman-faarispa fixed the problem

We are waiting for GetHuman-faarispa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-faarispa fixes it.
This email address isn't valid

Uber

Uber
Customer service issue
Reported by GetHuman-faarispa
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 7252 others
0 customers following this
Items needed
Email address
Phone number
Full name

Timeline

GetHuman-faarispa started working on this issue
Jul 6th, 2018 11:38am
GetHuman-faarispa indicated the issue is not fixed yet.
Jul 6th, 2018 12:40pm