I was charged for an uber ride that I didnt take but it didnt show up in my uber accoun...

GetHuman-katcanol's customer service issue with Uber from July 2018

7220 similar
0 following
Help with my Uber issue
First: share to improve GetHuman-katcanol's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-katcanol's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katcanol will want to follow the link below to head to their help center. We will check on GetHuman-katcanol later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-katcanol may need:
Email address, Phone number, and Full name
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-katcanol's own words
I was charged for an uber ride that I didnt take but it didnt show up in my uber account just my bank statement.
GetHuman-katcanol did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-katcanol fixed the problem
We are waiting for GetHuman-katcanol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-katcanol fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-katcanol
Jul 5th, 2018 - 5 mons ago
I have an issue with Uber too
Not resolved
Seen by 5 customers so far
Similar issue to 7220 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-katcanol started working on this issue
Jul 5th 11:23pm