My daughter had ** dollars taken out of her account by uber for a trip she never even h...

GetHuman-lanashei's customer service issue with Uber from July 2018

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The issue in GetHuman-lanashei's own words
My daughter had ** dollars taken out of her account by uber for a trip she never even had!! you need to reimburse her immediately.It just appeared today and it says "OP ONLINE PURCHASE**JUN****UBER TRIP AT*GF HELP.NFLD This is a complete error and*or scam on your part as every other trip she has taken has cost * or * dollars tops. She did not use an uber on June **. She was at home. Fix immediately as I am ready to go to the press about this. Such poor customer service that you cant even talk to a human being!
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Uber

Customer service issue
Reported by GetHuman-lanashei
Jul 3rd, 2018 - a yr ago
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GetHuman-lanashei started working on this issue
Jul 3rd, 2018 3:48pm
GetHuman-lanashei indicated the issue is not fixed yet.
Jul 3rd, 2018 5:06pm
GetHuman-lanashei indicated the issue is not fixed yet.
Jul 4th, 2018 4:49pm
GetHuman-lanashei indicated the issue is not fixed yet.
Jul 4th, 2018 4:49pm
GetHuman-lanashei indicated the issue is not fixed yet.
Jul 4th, 2018 8:47pm