I am so confused. So I set up an email account for myself and I have a password, all g...

GetHuman845933's customer service issue with Uber from July 2018

6 views | 7017 similar | 0 following
Help with my Uber issue
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Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman845933 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman845933 can let us know if they help or not.
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman845933's own words
I am so confused. So I set up an email account for myself and I have a password, all good, but it won't allow me to put my mobile into the profile. My daughter has used my mobile number to set up an account but it has an old email address in the profile. She cannot change the email on her app, it says contact uber support. She wants to put my email address in to the profile as it is my phone number that she used to set up the account and I would like to have it. She is thinking of cancelling the account altogether so I can put the mobile number into my account I have set up for myself. My daughter has also set up a new account for herself with her own mobile, all good. Do you think she should cancel the account that has my mobile in it so I can get my mobile back??

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Uber

Customer service issue
Reported by GetHuman845933
Jul 3rd, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 7017 others
0 customers following this
Items needed
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Timeline

GetHuman845933 started working on this issue
Jul 3rd, 2018 3:23pm
GetHuman845933 indicated the issue is not fixed yet.
Jul 4th, 2018 5:07pm
GetHuman845933 indicated the issue is not fixed yet.
Jul 5th, 2018 4:44pm
GetHuman845933 indicated the issue is not fixed yet.
Jul 6th, 2018 4:25pm

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