I am totally frustrated when I am charged a fee when the driver never even came to the right address

GetHuman834223's customer service issue with Uber from June 2018

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The issue in GetHuman834223's own words
I tried to get an Uber and was waiting. Apparently he did not know where to find me. He was a block away. When I waved to him to flag him down he waved to me and kept going. Then I get a notice on my phone the ride was cancelled. I tried to get another ride but Uber kept giving me the trip cancelled sign
GetHuman834223 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
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Uber

Customer service issue
Reported by GetHuman834223
Jun 29th, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 7 customers so far
Similar issue to 6632 others
0 customers following this
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Timeline
GetHuman834223 started working on this issue
Jun 29th, 2018 7:04pm
GetHuman834223 indicated the issue is not fixed yet.
Jun 29th, 2018 8:25pm
GetHuman834223 indicated the issue is not fixed yet.
Jun 29th, 2018 8:37pm
GetHuman834223 indicated the issue is not fixed yet.
Jun 30th, 2018 11:26am
GetHuman834223 indicated the issue is not fixed yet.
Jun 30th, 2018 10:20pm
GetHuman834223 indicated the issue is not fixed yet.
Jul 1st, 2018 1:16am
GetHuman834223 indicated the issue is not fixed yet.
Jul 1st, 2018 1:18am