I am totally frustrated when I am charged a fee when the driver never even came to the right address
GetHuman834223's customer service issue with Uber from June 2018
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The issue in GetHuman834223's own words
I tried to get an Uber and was waiting. Apparently he did not know where to find me. He was a block away. When I waved to him to flag him down he waved to me and kept going. Then I get a notice on my phone the ride was cancelled. I tried to get another ride but Uber kept giving me the trip cancelled sign
GetHuman834223 did not yet indicate what Uber should do to make this right.
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