On the *th of June I had a text message sent to me saying "Hi there I'm outside tnx" I...
GetHuman829476's customer service issue with Uber from June 2018
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The issue in GetHuman829476's own words
On the *th of June I had a text message sent to me saying "Hi there I'm outside tnx" I sent back a message saying "where is tnx & who are you" I got a reply saying "were sorry not sure who your trying to message. if your trying to contact someone on a trip with uber to use the phone on my account" I had absolutely no idea who was texting me so I ignored it then found I was charged $*.** cancelation fee, I didn't book a uber so can't understand why I was charged the phone number was **********. I would appreciate if the money could please be put back in my account thankyou. Julie Hutton
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