Uber used to be so so good in Cairo even better than the statea but recently it has bec...

GetHuman828474's customer service issue with Uber from June 2018

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The issue in GetHuman828474's own words
Uber used to be so so good in Cairo even better than the statea but recently it has become the worst, disgusting, unreliable and frustrating form of transportation. The issues listed below are only a glimpse of the issues I've had. **I have had an uber driver cancel my ride as my hands were on the door getting ready to enter in, after waiting soooo long for him to get there.**I have had uber refuse to take me because i was in a knee lengthed dress.**I have had uber refuse to listen to my directions and take me halfway to ain el sokhna instead of tagamoa before realizing he was wrong.**Yesterday, my uber driver got out of the car to pee in the bushes infront of my house.**I have rode with several uber drivers who's body odors stunk SO bad i asked to be dropped off earlier and i walked the rest of the way because icouldn't breathe.**I have uber drivers complain the whole time about how they don't like uber because it doesn't tell them my end location and how they thought my location was too far when it was only ** minutes away. **I ride uber *-*x daily so obviously i cannot remember every incident nor am i saying EVERY driver in uber is bad. However, recently **% or my rides have been HORRIBLE!!!!!! **Corrective actions must be taken:*The most simple way is to not accept everyone who has a license and a clean background check to drive. People have to have pristine customer service skills or close to pristine. If actions are not taken i will make sure this gets put on social media, I will discontinue your services, and i will make sure to take it to corporate, because ENOUGH IS ENOUGH!!!!**Sandra G.

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Uber

Customer service issue
Reported by GetHuman828474
Jun 28th, 2018 - 5 years ago
Fixed
Seen by 24 customers so far
Similar issue to 6474 others
0 customers following this
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Timeline

GetHuman828474 started working on this issue
Jun 28th, 2018 6:40am
GetHuman828474 indicated the issue is not fixed yet.
Jun 28th, 2018 6:41am

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