I traveled from Newark Liberty Int'l Airport to Teaneck, NJ on *******, and from Teanec...

GetHuman-tamang's customer service issue with Uber from June 2018

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The issue in GetHuman-tamang's own words
I am * person with* carry on. I do not need uberx. I was only given a choice of uberx or limo on my phone when requesting a ride. ... I traveled from Newark Liberty Int'l Airport to Teaneck, NJ on *******, and from Teaneck back to Newark Liberty on *******. Both rides were unusually expensive and in SUV's. I was only given UberX or Limousine for my ride choices when requesting Uber on my phone. I feel cheated and do not want this to happen again. How can I get regular Uber when I call for one?
This was more expensive than I had ever paid for the same trip which I have done many times.
Just offer me the lowest price choice next timeno
Not sure. Maybe * years
No
I have an issue with Uber too
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Uber

Uber sedan service not uberx
Customer service issue
Reported by GetHuman-tamang
Jun 28th, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 5 customers so far
Similar issue to 6467 others
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Timeline
GetHuman-tamang started working on this issue
Jun 28th, 2018 4:36am
GetHuman-tamang indicated the issue is not fixed yet.
Jun 28th, 2018 10:13pm
GetHuman-tamang indicated the issue is not fixed yet.
Jun 28th, 2018 10:19pm
GetHuman-tamang indicated the issue is not fixed yet.
Jun 29th, 2018 11:17am