Gift code number scratched off by accident. How do I get a new code?

GetHuman-leeannbe's customer service issue with Uber from June 2018

Help with my Uber issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The problem I ran into: Gift code number scratched off by accident. How do I get a new code?
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman-leeannbe
Jun 25th, 2018 - 2 mons ago
I have an issue with Uber too
Fixed
Seen by 10 customers so far
Similar issue to 6189 others
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Timeline
GetHuman-leeannbe started working on this issue
Jun 25th 6:52pm
GetHuman-leeannbe indicated the issue is not fixed yet.
Jun 25th 9:46pm
GetHuman-leeannbe indicated the issue is not fixed yet.
Jun 25th 11:07pm
GetHuman-leeannbe indicated the issue is not fixed yet.
Jun 26th 2:34pm