I can’t go online and all do***ents have been approved.

GetHuman-mslower's customer service issue with Uber from June 2018

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Help with my Uber issue
Before contacting them, items GetHuman-mslower may need:
Email address, Phone number, and Full name
GetHuman-mslower's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mslower will want to follow the link below to head to their help center. We will check on GetHuman-mslower later to make sure it's all set or try to help escalate.
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-mslower's own words:
The problem I ran into: I can’t go online and all do***ents have been approved.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman-mslower
Jun 25th, 2018 - 2 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-mslower started working on this issue
Jun 25th 3:57pm