*ber thinks I have an account but tells me my email is not ***ociated with an account...

GetHuman-jonniman's customer service issue with Uber from June 2018

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Help with my Uber issue
Before contacting them, items GetHuman-jonniman may need:
Email address, Phone number, and Full name
GetHuman-jonniman's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jonniman will want to follow the link below to head to their help center. We will check on GetHuman-jonniman later to make sure it's all set or try to help escalate.
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman-jonniman's own words:
*ber thinks I have an account but tells me my email is not ***ociated with an account. When I put in a old p***word it doesn't accept it,*Can't use to order a ride*Help
I trust that Uber will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jonniman
Jun 24th, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman-jonniman started working on this issue
Jun 24th 7:32pm