I booked cab but the driver could not find my location. This happened twice.where my tr...

GetHuman-samritiu's customer service issue with Uber from June 2018

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The issue and preferred resolution, in GetHuman-samritiu's own words:
I booked cab but the driver could not find my location. This happened twice.where my trip was cancelled and I have been charged ** rupees twice. I have asked to get this amount removed from my account but no action has been taken . I can not book anymore trips because of this.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman-samritiu
Jun 24th, 2018 - 2 mons ago
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GetHuman-samritiu started working on this issue
Jun 24th 12:56pm