I am getting repeated texts from Uber for codes. *Hours later I get more texts from Ube...

GetHuman-kimpo's customer service issue with Uber from June 2018

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Help with my Uber issue
GetHuman-kimpo's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kimpo will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kimpo can let us know if they help or not.
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-kimpo's own words
I am getting repeated texts from Uber for codes. *Hours later I get more texts from Uber sending me Uber codes. *I did not request these codes. **This is coming after I have had issues last week from my credit card getting used by Uber and it was not my account. **I have lost over ***.** on charges to Uber on my credit card. *I went to my bank and canceled all my cards. *And now again I wake up to someone sending me * codes starting at *am.**I am a driver and also rider for Uber..I need help!!!

GetHuman-kimpo did not yet indicate what Uber should do to make this right.

I have tried to get into my account and change my password and now it’s locked and there is a message saying too many tries. This was my first attempt to get into my own account today!!!*My back is not very happy about this. After see how many charges are on my card from Uber that I didn’t do. Some one has my information and you guys are not doing anything about it. I can’t call anyone either.
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Uber

Customer service issue
Reported by GetHuman-kimpo
Jun 21st, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 5720 others
0 customers following this
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Timeline

GetHuman-kimpo started working on this issue
Jun 21st, 2018 3:07pm
GetHuman-kimpo indicated the issue is not fixed yet.
Jun 21st, 2018 3:10pm
GetHuman-kimpo indicated the issue is not fixed yet.
Jun 21st, 2018 4:13pm
GetHuman-kimpo indicated the issue is not fixed yet.
Jun 21st, 2018 8:21pm
GetHuman-kimpo indicated the issue is not fixed yet.
Jun 21st, 2018 8:26pm

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