Today, the **th of June, I asked for a Uber to pick me up at *** E **th St. and to go t...

GetHuman-encamel's customer service issue with Uber from June 2018

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The issue in GetHuman-encamel's own words
Today, the **th of June, I asked for a Uber to pick me up at *** E **th St. and to go to Sullivan Street. The driver arrived and did not have the drop-off address and asked me to leave the car and cancel the trip I did so, asked for another car that, finally, took me to Sullivan Street. However, now I see that you are charging me for two trips, one for $**.** - that I never took - and another for $**.** - the real one. Please rectify the situation!
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Customer service issue
Reported by GetHuman-encamel
Jun 17th, 2018 - a yr ago
I have an issue with Uber too
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Seen by 5 customers so far
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GetHuman-encamel started working on this issue
Jun 17th, 2018 8:12pm