I bought credits and a gift card for my son, and he can't use it, the both credits show...
GetHuman-cperezgi's customer service issue with Uber from June 2018
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The issue in GetHuman-cperezgi's own words
I bought credits and a gift card for my son, and he can't use it, the both credits shows in his account but when he tries to use it the app says that is not available in that city, I am in Boca Raton Florida, I bought it here in Boca Raton Florida and is here in Boca Raton Florida where we have the problem. $*** to waste? In Uber help app they where telling what to do, but nothing works and today they just closed the messages, meaning, I can't keep writing them. IS THAT A JOKE? ARE THEY MOCKING ME? IS THIS A SCAM OR WHAT? I have copy of all the messages, the gift card number, prove of both purchases. I'm so mad they are acting like this.
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