Drive pulled to side of street in downtown Memphis at *AM and asked for my iPhone, with...

GetHuman784938's customer service issue with Uber from June 2018

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The issue in GetHuman784938's own words
Drive pulled to side of street in downtown Memphis at *AM and asked for my iPhone, with which I was following his route...Found out after the ride that he had tipped himself most generously and given himself * stars. This is Big Mo in Memphis, and what I would like is for BIG MO to be off the road..so as not to treat any other riders this way. I am still shaking when I think of it of how me (** and my husband **) could have been clobbered and left there...Meanwhile, it looks as if Uber has refunded the charges but please GET BIG MO OFF UBER.
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Uber

Customer service issue
Reported by GetHuman784938
Jun 14th, 2018 - 9 mons ago
I have an issue with Uber too
Fixed
Seen by 4 customers so far
Similar issue to 4971 others
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GetHuman784938 started working on this issue
Jun 14th, 2018 6:58pm
GetHuman784938 indicated the issue is not fixed yet.
Jun 14th, 2018 6:58pm
GetHuman784938 indicated the issue is not fixed yet.
Jun 17th, 2018 10:45pm
GetHuman784938 indicated the issue is not fixed yet.
Jun 19th, 2018 5:10pm