I'm a driver one of my riders said that I sexually assaulted them which is not true...

GetHuman-tyhughes's customer service issue with Uber from June 2018

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The issue in GetHuman-tyhughes's own words
I'm a driver one of my riders said that I sexually assaulted them which is not true. This happened Monday the ** I been calling uber support they keep saying someone will get in touch with me its been past ** hours and still haven't heard anything from whoever is looking into the situation. I understand that this is a serious issue but no one attempting to contact me to let me know what is going on. All I know is that I have never sexually assaulted no one ever in my life to be accused of this and then to have no one contacting me just is not right. I been getting told the same thing since Monday morning I know it is a very false statement makes it frustrating that no one is contacting me at all
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Uber

Customer service issue
Reported by GetHuman-tyhughes
Jun 14th, 2018 - 9 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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GetHuman-tyhughes started working on this issue
Jun 14th, 2018 4:10pm
GetHuman-tyhughes indicated the issue is not fixed yet.
Jun 15th, 2018 5:10pm