I req'd an Uber yesterday and the first girl drove slowly by my house twice and drove o...

GetHuman-retsam's customer service issue with Uber from June 2018

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The issue in GetHuman-retsam's own words
I req'd an Uber yesterday and the first girl drove slowly by my house twice and drove off. I called her number THREE times and she never picked up the phone.Then my app said it was "canceled". The a second driver was assigned named "LUIS". He called b*f ever coming and asked Where are you going.(* miles away) I told him and he said "I don't want no short rider" and HUNG up on me. Then, I got a notice that the first driver was charging me $*.** cancel fee which I disputed! So, I had to call for a *rd person that finally picked me up. Please check my record of drivers from yesterday the **th. The first TWO need to be talked to. Very bad for UBER! Lyft is just as good!
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Customer service issue
Reported by GetHuman-retsam
Jun 14th, 2018 - 9 mons ago
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GetHuman-retsam started working on this issue
Jun 14th, 2018 12:51pm