I bought an uber gift card for $** from Kroger, scratched off the gift code on the back...

GetHuman782050's customer service issue with Uber from June 2018

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The issue in GetHuman782050's own words
I bought an uber gift card for $** from Kroger, scratched off the gift code on the back and now can't read it, my son tried to put the picture in his phone but says the card doesn't work, Card * is *******************. We went to Kroger and they said the card is non refundable. We just wanted to exchange it. Part of the gift code is LJJL*******----? I card is still attached to the cardboard for the display. Never used. Full amount is still on there. How can you help me?
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Uber

Customer service issue
Reported by GetHuman782050
Jun 13th, 2018 - 9 mons ago
I have an issue with Uber too
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Seen by 44 customers so far
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Timeline
GetHuman782050 started working on this issue
Jun 13th, 2018 9:54pm