extreme overcharge for UBER trip yesterday. *.* mile distance traveled at @*pm cost...

GetHuman-neilkauf's customer service issue with Uber from June 2018

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The issue in GetHuman-neilkauf's own words
extreme overcharge for UBER trip yesterday. *.* mile distance traveled at @*pm cost $** which was my husband's first use of your service since he must give up driving. He is elderly and not in good health. The cost really makes much use of UBER seem prohibitive. We would like an explanation of this extraordinarily high fee. I don't know how to look up a member number. You certainly do not make communication easy.
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Uber

Customer service issue
Reported by GetHuman-neilkauf
Jun 13th, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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GetHuman-neilkauf started working on this issue
Jun 13th 8:39pm