extreme overcharge for UBER trip yesterday. *.* mile distance traveled at @*pm cost...

GetHuman-neilkauf's customer service issue with Uber from June 2018

4873 similar
0 following
Help with my Uber issue
First: share to improve GetHuman-neilkauf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-neilkauf's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-neilkauf will want to follow the link below to head to their help center. We will check on GetHuman-neilkauf later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-neilkauf may need:
Email address, Phone number, and Full name
The issue in GetHuman-neilkauf's own words
extreme overcharge for UBER trip yesterday. *.* mile distance traveled at @*pm cost $** which was my husband's first use of your service since he must give up driving. He is elderly and not in good health. The cost really makes much use of UBER seem prohibitive. We would like an explanation of this extraordinarily high fee. I don't know how to look up a member number. You certainly do not make communication easy.
GetHuman-neilkauf did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-neilkauf fixed the problem
We are waiting for GetHuman-neilkauf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-neilkauf fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-neilkauf
Jun 13th, 2018 - 6 mons ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 4873 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-neilkauf started working on this issue
Jun 13th 8:39pm