Requested a Uber ride From DCA to two stops in Maryland. The driver charged me **.** to...

GetHuman-susangpo's customer service issue with Uber from June 2018

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The issue in GetHuman-susangpo's own words
Requested a Uber ride From DCA to two stops in Maryland. The driver charged me **.** to my house in Potomac, Maryland which I anticipated. The next stop was * miles away in Bethesda, Maryland and I was charged another **.**. I believe this is excessive since I wasn’t notified what the second charge would be. I’m extremely disappointed in your fee structure in the DC area. I’m curious why the fee structure is less in Charleston for Uber rides. I spent a total of **.** for a ** mile one way or a total of ** miles round trip. Plus you want us to tip the drivers? I would appreciate a phone call please. ***-***-****. Susan Poston*PS I find it interesting that there is no phone number to voice a complaint
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Uber

Customer service issue
Reported by GetHuman-susangpo
Jun 13th, 2018 - 9 mons ago
I have an issue with Uber too
Fixed
Seen by 10 customers so far
Similar issue to 4836 others
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GetHuman-susangpo started working on this issue
Jun 13th, 2018 3:37pm
GetHuman-susangpo indicated the issue is not fixed yet.
Jun 14th, 2018 3:12pm
GetHuman-susangpo indicated the issue is not fixed yet.
Jun 14th, 2018 3:29pm
GetHuman-susangpo indicated the issue is not fixed yet.
Jun 16th, 2018 5:32pm
GetHuman-susangpo indicated the issue is not fixed yet.
Jun 18th, 2018 12:30am