I hired an uber this morning, no one showed up, no one called or texted me either. Ther...

GetHuman777141's customer service issue with Uber from June 2018

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The issue in GetHuman777141's own words
I hired an uber this morning, no one showed up, no one called or texted me either. There is no *** number that someone will actually answer, instead its a pre recorded message telling customers to email this address but when you do, it is unmonitored so its basically no good either. THEN, they charge you, even though they didn't show up. I am livid. The addresses were all wrong, in fact, one is not even an actual address.
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Uber

Customer service issue
Reported by GetHuman777141
Jun 12th, 2018 - 9 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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Timeline
GetHuman777141 started working on this issue
Jun 12th, 2018 5:31pm