My driver had cancelled my trip for no reason. I was waiting on the corner for him and...

GetHuman-lynne_co's customer service issue with Uber from June 2018

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The issue in GetHuman-lynne_co's own words
My driver had cancelled my trip for no reason. I was waiting on the corner for him and called him and tried to explain where I was, and he was not able to understand me because he was not fluent in English.**I stood and waited for my ride for ** minutes and suddenly saw in the email that he cancelled my trip and charged me $*.**.**Please hire drivers that have a certain level of English language proficiency to communicate with the customers.**I WANT A REFUND FOR THIS $*.**, I was charged for no reason and without notification.
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Customer service issue
Reported by GetHuman-lynne_co
Jun 10th, 2018 - a yr ago
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GetHuman-lynne_co started working on this issue
Jun 10th, 2018 1:16pm
GetHuman-lynne_co indicated the issue is not fixed yet.
Jun 12th, 2018 12:26am