Awhile back, upon getting a new phone, I re-downloaded the Uber app and tried to log in...

GetHuman-agieske's customer service issue with Uber from June 2018

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The issue in GetHuman-agieske's own words
Awhile back, upon getting a new phone, I re-downloaded the Uber app and tried to log in. I have tried every possible email I have, I have tried forgot password, I’ve even tried creating a new account with my phone number and nothing will let me in. This has been an issue for a few months know and I am finally getting around to investigating it since I will be out of town this weekend and will need access to Uber. I was wondering if there was a way I could have my account reset or somehow get access to my account? My phone number associated is ***-***-****, and my emails are *****@***.com or G*****@***.com, but I am almost positive it is the former. Someone mentioned that I may have been banned from Uber and that was why I have not been able to get into my account any way I tried, but I had a *.** Uber rating before so I feel that that could not be the case. Please help!
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Customer service issue
Reported by GetHuman-agieske
Jun 7th, 2018 - a yr ago
I have an issue with Uber too
Seen by 7 customers so far
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GetHuman-agieske started working on this issue
Jun 7th, 2018 3:42pm
GetHuman-agieske indicated the issue is not fixed yet.
Jun 7th, 2018 10:31pm