On June * th, I made a reservation for the following day. Somehow, a driver was sent on...
GetHuman757979's customer service issue with Uber from June 2018
Help with my Uber issue
First: share to improve GetHuman757979's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman757979's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman757979 will want to follow the link below to head to their help center. We will check on GetHuman757979 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman757979 may need:
Email address, Phone number, and Full name
The issue in GetHuman757979's own words
On June * th, I made a reservation for the following day. Somehow, a driver was sent on June * th. I immediately canceled it but was charged a cancellation fee. The only confirmation in my email was for June * th. Not only did I not order a car for the * th , I didn’t choose a type of car either. I would like a refund of the * dollar charge. Sincerely, Bonnie Smith
GetHuman757979 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman757979 fixed the problem
We are waiting for GetHuman757979 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.