I wanted to become an Uber driver and also a lyft driver. I got approved to be a lyft b...

GetHuman-harainve's customer service issue with Uber from June 2018

Help with my Uber issue
The issue in GetHuman-harainve's own words
I wanted to become an Uber driver and also a lyft driver. I got approved to be a lyft but not for Uber and the reason is because an issue with the background check. At the beginning apparently there was an issue with it but then when they told me to check online on checkr.com it showed everything passed. I sent the the screen shots of the results and they told me that they would have to run the background again in order to approved me so they told me to wait another * weeks and I just checked the Uber driver app and it shows that I didn’t pass the background check I’m sure I don’t have anything in there because I was even approved to do lyft witch uses the same background check platform. I tried to get in touch with Uber but has been impossible since I’m blocked from the app. I need help with this since I know it is a mistake the whole thing. Looking forward to listen from you. Jose Hernandez
GetHuman-harainve did not yet indicate what Uber should do to make this right.
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How GetHuman-harainve fixed the problem
I went to a greenlight hub here in Denver and i could talk to a real person who took care of me.
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Customer service issue
Reported by GetHuman-harainve
Jun 6th, 2018 - 10 mons ago
I have an issue with Uber too
GetHuman-harainve shared how to fix
Seen by 10 customers so far
Similar issue to 559 others
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GetHuman-harainve started working on this issue
Jun 6th, 2018 4:55pm
GetHuman-harainve confirmed the issue is fixed. Hooray!
Jun 8th, 2018 12:15am