contracted a ride for $** (pool) from mnahttan to queens (my usual route)...ended up wi...

GetHuman-karennan's customer service issue with Uber from June 2018

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The issue in GetHuman-karennan's own words
contracted a ride for $** (pool) from mnahttan to queens (my usual route)...ended up with the pool in the BRONX which is obviously out of the way and nowhere onthe same route but over a bridge and into another borough and now was charged $** on my card?!!!**I only will pay the contracted amount $**.** and want the rest of the charge REMOVED immediately.**For $**, I could have taken private cab instead of this.**I never agreed to anything above the $**.**
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Uber

Customer service issue
Reported by GetHuman-karennan
Jun 6th, 2018 - a yr ago
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GetHuman-karennan started working on this issue
Jun 6th, 2018 2:25pm
GetHuman-karennan indicated the issue is not fixed yet.
Jun 8th, 2018 2:11pm