I was charged for a ride I didn't take. I waited and waited, the time kept changing, af...

GetHuman-lindaefo's customer service issue with Uber from June 2018

Help with my Uber issue
I was charged for a ride I didn't take. I waited and waited, the time kept changing, after a long time, it showed the ride was close. I got a call from the driver and she said I see you. I tried to say I don't see you but she hung up and I got a note saying my ride was cancelled and I was charged $*.**. I tried to sign into my account but I don't remember my p***word and there is no way to say that, no pop up saying "check if you forgot your p***word" or anything else. I called the customer service listed online and the number and the phone just rings and rings.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman-lindaefo
Jun 5th, 2018 - 16d ago
I have an issue with Uber too
Fixed
Seen by 4 customers so far
Similar issue to 100 others
0 customers following this
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GetHuman-lindaefo started working on this issue
Jun 5th 5:03pm
GetHuman-lindaefo indicated the issue is not fixed yet.
Jun 6th 4:52pm
GetHuman-lindaefo indicated the issue is not fixed yet.
Jun 9th 2:14pm