I was charged for a ride I didn't take. I waited and waited, the time kept changing, af...

GetHuman-lindaefo's customer service issue with Uber from June 2018

Help with my Uber issue
The issue in GetHuman-lindaefo's own words
I was charged for a ride I didn't take. I waited and waited, the time kept changing, after a long time, it showed the ride was close. I got a call from the driver and she said I see you. I tried to say I don't see you but she hung up and I got a note saying my ride was cancelled and I was charged $*.**. I tried to sign into my account but I don't remember my password and there is no way to say that, no pop up saying "check if you forgot your password" or anything else. I called the customer service listed online and the number and the phone just rings and rings.
GetHuman-lindaefo did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-lindaefo fixed the problem
We are waiting for GetHuman-lindaefo to fix the problem and share the solution with the rest of us customers.
Please help with my Uber issue
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-lindaefo
Jun 5th, 2018 - 5 mons ago
I have an issue with Uber too
Fixed
Seen by 7 customers so far
Similar issue to 100 others
0 customers following this
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-lindaefo started working on this issue
Jun 5th 5:03pm
GetHuman-lindaefo indicated the issue is not fixed yet.
Jun 6th 4:52pm
GetHuman-lindaefo indicated the issue is not fixed yet.
Jun 9th 2:14pm