On June *, **** I was charged $**.** for a ride that I NEVER FROM THIS COMPANY. I CAL...

GetHuman-sudschap's customer service issue with Uber from June 2018

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The issue in GetHuman-sudschap's own words
On June *, **** I was charged $**.** for a ride that I NEVER FROM THIS COMPANY. I CALLED GOGO GRANDPARENT WHO TOLD ME SEVERAL TIMES THAT THEY WERE WAITING TO HEAR FROM YOUR COMPANY! I HAVE USED THIS SERVICE SINCE JULY **, **** AND NEVER HAD A PROBLEM! I WANT TO KNOW WHY I AM STILL CHARGED $**.** FOR A RIDE THAT I NEVER GOT! I WAS GOING HOME FROM WALMART WHICH IS LOCATED AT **** COLLEGE PARK DRIVE, CONROE, TX ***** OR ***** (DON'T KNOW THE CORRECT ZIP CODE NOR THE CORRECT NAME OF THE TOWN) THE ADDRESS IS CORRECT AND I SHOULD NOT BE CHARGED FOR A TRIP (SERVICE) THAT I NEVER TOOK! GO GO GRANDPARENT IS WAITING TO HEAR FROM YOUR COMPANY SO THAT THIS MATTER SHOULD*COULD BE RESOLVED!!!
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Uber

Customer service issue
Reported by GetHuman-sudschap
Jun 4th, 2018 - a yr ago
I have an issue with Uber too
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Seen by 6 customers so far
Similar issue to 121 others
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GetHuman-sudschap started working on this issue
Jun 4th, 2018 7:14pm
GetHuman-sudschap indicated the issue is not fixed yet.
Jun 6th, 2018 3:03pm
GetHuman-sudschap indicated the issue is not fixed yet.
Jun 6th, 2018 3:05pm
GetHuman-sudschap indicated the issue is not fixed yet.
Jun 7th, 2018 9:15pm