Hi i used uber yesterday and payment supposedly wasnt posted and now i cant use my uber...

GetHuman-nikkiamo's customer service issue with Uber from June 2018

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Help with my Uber issue
Before contacting them, items GetHuman-nikkiamo may need:
Email address, Phone number, and Full name
GetHuman-nikkiamo's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nikkiamo will want to follow the link below to head to their help center. We will check on GetHuman-nikkiamo later to make sure it's all set or try to help escalate.
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-nikkiamo's own words:
Hi i used uber yesterday and payment supposedly wasnt posted and now i cant use my uber gift card at the moment and also im being double charged please look at this right away cause i need to use uber right now but it wont let me
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman-nikkiamo
Jun 4th, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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Timeline
GetHuman-nikkiamo started working on this issue
Jun 4th 4:43pm