Dear customer service, I requested an uber ride in Billerica, MA, USA this past Sunday...

GetHuman-anamakul's customer service issue with Uber from June 2018

15 similar
1 following
Help with my Uber issue
First: share to improve GetHuman-anamakul's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-anamakul's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anamakul will want to follow the link below to head to their help center. We will check on GetHuman-anamakul later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-anamakul may need:
Email address, Phone number, and Full name
The issue in GetHuman-anamakul's own words
Dear customer service, I requested an uber ride in Billerica, MA, USA this past Sunday, on ******. Francisco, the driver, whose number is *-***-***-**** called me at **am, as per my request and I directed him where I was, with the apartment building complex K. I waited outside for him with my cousin and her child, but he cancelled the ride, and I still got charged $**.**. How do I get my money back? Please advise.*Thank you.
GetHuman-anamakul did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-anamakul fixed the problem
We are waiting for GetHuman-anamakul to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-anamakul fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-anamakul
Jun 4th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 7 customers so far
Similar issue to 15 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-anamakul started working on this issue
Jun 4th, 2018 2:08pm