Hi I have complain regarding one of your riders*On ** th may I requested a ride when th...

GetHuman-nipulmin's customer service issue with Uber from June 2018

Help with my Uber issue
The issue in GetHuman-nipulmin's own words
Hi I have complain regarding one of your riders*On ** th may I requested a ride when the driver came I could not fit my luggage so I said driver to cancel the ride and gave him cancellation fee of ***shs *This was in Mombasa at around *.**pm*When I opened Uber app I was requested to pay for cancelled ride***shs so I called the rider and explained him that he should have paid the money to Uber but he was not cooperative he said I should pay that money
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Uber

Customer service issue
Reported by GetHuman-nipulmin
Jun 4th, 2018 - 5 mons ago
I have an issue with Uber too
Fixed
Seen by 7 customers so far
Similar issue to 443 others
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GetHuman-nipulmin started working on this issue
Jun 4th 10:07am
GetHuman-nipulmin indicated the issue is not fixed yet.
Jun 5th 5:29pm
GetHuman-nipulmin indicated the issue is not fixed yet.
Jun 5th 5:32pm