Hi I have complain regarding one of your riders*On ** th may I requested a ride when th...
GetHuman-nipulmin's customer service issue with Uber from June 2018
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The issue in GetHuman-nipulmin's own words
Hi I have complain regarding one of your riders*On ** th may I requested a ride when the driver came I could not fit my luggage so I said driver to cancel the ride and gave him cancellation fee of ***shs *This was in Mombasa at around *.**pm*When I opened Uber app I was requested to pay for cancelled ride***shs so I called the rider and explained him that he should have paid the money to Uber but he was not cooperative he said I should pay that money
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