© GetHuman Inc.

Set up the wrong account

GetHuman746970's customer service issue with Uber from June 2018

5 views
 | 
81 similar
 | 
0 following
Help with my Uber issue
GetHuman746970's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman746970 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman746970 can let us know if they help or not.
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman746970's own words
to sign up for an Uber passenger account to take advantage of the Uber Groupon ... I accidentally signed up to drive. When I tried to take advantage of a Groupon deal, I signed in to the side that was for getting a ride. I got an error message saying that my info was connected to another account and could not be transferred. I am assuming that it was referring to the account info I entered (erroneously) for being a driver. HELP!!!
Frustrating because one of the "answers" to this was to sign in to an Optimum account (?) and I do not have one of those
They could make this right by cancelling my drivers' account and turn it into a passengers' account
I don't drive so I was thinking that signing up would be a good idea.
I have an issue with Uber too
How GetHuman746970 fixed the problem
We are waiting for GetHuman746970 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I’ve been trying to sign up to drive for Uber how ever I signed up twice to drive...Trying to sign up to Drive for Uber. I recently applied to Drive for Uber in the...I signed up to drive for uber almost * weeks ago and was told that it would take...I need to put my new num in - when trying to Sign up to drive for uber - burden w...I am trying to refer a friend to sign up and take his first ride on Uber. He tri...when I signed up for an uber account I mistakenly signed up as a driver. I don't...Sign up for Uber as a driver it requested my driving record I have this now what...I signed up to be a Uber I am just wondering how long does it take be approve...denied because vehicle has only * doors - when trying to sign up to drive Uber Ea...Im trying to get into the Uber app so I can start driving but when I sign in a sc...
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman746970 fixes it.
This email address isn't valid

Uber

I wanted to be a passenger not a driver
Customer service issue
Reported by GetHuman746970
Jun 4th, 2018 - 2y ago
I have an issue with Uber too
Fixed
Seen by 5 customers so far
Similar issue to 81 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman746970 started working on this issue
Jun 4th, 2018 6:53am
Jun 4th, 2018 6:56am
Jun 4th, 2018 6:56am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 4:53am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 5:10am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 10:28pm
  1. Company Contact Info › 
  2. Uber › 
  3. Customer issues › 
  4. I accidentally signed up to drive. W...