Set up the wrong account

GetHuman746970's customer service issue with Uber from June 2018

Help with my Uber issue
Tip from another customer
To change your account information just log into your Optimum account and you can see all your information there.
The issue in GetHuman746970's own words
to sign up for an Uber passenger account to take advantage of the Uber Groupon ... I accidentally signed up to drive. When I tried to take advantage of a Groupon deal, I signed in to the side that was for getting a ride. I got an error message saying that my info was connected to another account and could not be transferred. I am assuming that it was referring to the account info I entered (erroneously) for being a driver. HELP!!!
Frustrating because one of the "answers" to this was to sign in to an Optimum account (?) and I do not have one of those
They could make this right by cancelling my drivers' account and turn it into a passengers' account
I don't drive so I was thinking that signing up would be a good idea.
I have an issue with Uber too
How GetHuman746970 fixed the problem
We are waiting for GetHuman746970 to fix the problem and share the solution with the rest of us customers.
Please help with my Uber issue
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid


I wanted to be a passenger not a driver
Customer service issue
Reported by GetHuman746970
Jun 4th, 2018 - 8 mons ago
I have an issue with Uber too
Seen by 4 customers so far
Similar issue to 81 others
0 customers following this
Items needed
Email address
Phone number
Full name
GetHuman746970 started working on this issue
Jun 4th, 2018 6:53am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 4:53am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 5:10am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 10:28pm