Set up the wrong account

GetHuman746970's customer service issue with Uber from June 2018

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Help with my Uber issue
GetHuman746970's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman746970 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman746970 can let us know if they help or not.
Top Tip from another customer
To change your account information just log into your Optimum account and you can see all your information there.
The issue in GetHuman746970's own words
to sign up for an Uber passenger account to take advantage of the Uber Groupon ... I accidentally signed up to drive. When I tried to take advantage of a Groupon deal, I signed in to the side that was for getting a ride. I got an error message saying that my info was connected to another account and could not be transferred. I am assuming that it was referring to the account info I entered (erroneously) for being a driver. HELP!!!
Frustrating because one of the "answers" to this was to sign in to an Optimum account (?) and I do not have one of those
They could make this right by cancelling my drivers' account and turn it into a passengers' account
I don't drive so I was thinking that signing up would be a good idea.
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I wanted to be a passenger not a driver
Customer service issue
Reported by GetHuman746970
Jun 4th, 2018 - 3 years ago
Seen by 8 customers so far
Similar issue to 81 others
0 customers following this
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GetHuman746970 started working on this issue
Jun 4th, 2018 6:53am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 4:53am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 5:10am
GetHuman746970 indicated the issue is not fixed yet.
Jun 7th, 2018 10:28pm