I ordered online @ Uber.com two $**.** gift cards on *******. I received a message fro...

GetHuman742006's customer service issue with Uber from June 2018

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Help with my Uber issue
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GetHuman742006's next move: go to the Uber help center.
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The issue and preferred resolution, in GetHuman742006's own words:
I ordered online @ Uber.com two $**.** gift cards on *******. I received a message from Uber stating the transcation was not able to process yet The money was taken from my bank account. I tried contacting Uber and was told over a week ago the funds would be put back in my account, yet this has not happened. I tried calling Uber but the customer service line its just an automated service & it hangs up.
I trust that Uber will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman742006
Jun 2nd, 2018 - 2 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 576 others
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GetHuman742006 started working on this issue
Jun 2nd 12:51pm