I cannot order an Uber car. I am told that I have an outstanding payment of $*.** which...

GetHuman-malkebin's customer service issue with Uber from June 2018

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Help with my Uber issue
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GetHuman-malkebin's next move: try the Uber help center again.
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Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-malkebin's own words:
I cannot order an Uber car. I am told that I have an outstanding payment of $*.** which I am trying to make but it’s not going thru this is my cell number ***-***-*****Mollie bina
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman-malkebin
Jun 1st, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 8 customers so far
Similar issue to 212 others
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Timeline
GetHuman-malkebin started working on this issue
Jun 1st 2:10pm