To Whom It May Concern:**My son, Alejandro, has been using Uber with my credit card. Th...

GetHuman-diepngu's customer service issue with Uber from May 2018

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The issue in GetHuman-diepngu's own words
To Whom It May Concern:**My son, Alejandro, has been using Uber with my credit card. This is unauthorized use, and I need his account to be deleted immediately. At minimum, all current payment methods on his account MUST BE DELETED IMMEDIATELY. His account information:**Alejandro Ruiz*Phone * (***) ***-*****Email: *****@***.com**I need confirmation that all of my credit card information, under Juan Ruiz or Diep Nguyen, must be deleted IMMEDIATELY from his account. I expect to hear an immediate response confirming this unlinking of payment methods. He may keep his account as long as there is no payment information under my or my husband's names (Juan Ruiz or Diep Nguyen). Any charges by Uber are unauthorized and will be handled as fraud.

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Uber

Customer service issue
Reported by GetHuman-diepngu
May 29th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 381 others
0 customers following this
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Timeline

GetHuman-diepngu started working on this issue
May 29th, 2018 10:10pm
GetHuman-diepngu indicated the issue is not fixed yet.
May 30th, 2018 11:14pm
GetHuman-diepngu indicated the issue is not fixed yet.
May 30th, 2018 11:16pm
GetHuman-diepngu indicated the issue is not fixed yet.
May 30th, 2018 11:16pm
GetHuman-diepngu indicated the issue is not fixed yet.
May 30th, 2018 11:16pm
GetHuman-diepngu indicated the issue is not fixed yet.
May 30th, 2018 11:16pm
GetHuman-diepngu indicated the issue is not fixed yet.
May 30th, 2018 11:18pm

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