THe Below issue is NOT FIXED YET, Why Am I seeing Fixed against it.

GetHuman-swarnap's customer service issue with Uber from May 2018

Help with my Uber issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-swarnap's own words
My Account got COMPROMISED, An order was Placed from account for £***.**, This is really a very BAD EXPERIENCE, I am REALLY GOING TO WRITE VERY BAD REVIEWS ABOUT THIS EXPERIENCE I HAD. I AM ALSO NOT ABLE TO DELETE MY PAYMENT OPTION FROM THE ACCOUNT. **I WANT THE REFUND IMMEDIATELY TO MY ACCOUNT AND THE COMPENSATION FOR THE MENTAL FRUSTRATION CAUSED.
GetHuman-swarnap did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman-swarnap
May 22nd, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
Seen by 10 customers so far
Similar issue to 481 others
0 customers following this
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Timeline
GetHuman-swarnap started working on this issue
May 22nd 7:13pm
GetHuman-swarnap shared this issue with friends on Facebook
May 22nd 7:59pm
GetHuman-swarnap indicated the issue is not fixed yet.
May 22nd 8:16pm
GetHuman-swarnap indicated the issue is not fixed yet.
May 22nd 8:16pm
GetHuman-swarnap indicated the issue is not fixed yet.
May 22nd 8:23pm
GetHuman-swarnap indicated the issue is not fixed yet.
May 22nd 8:23pm
GetHuman-swarnap indicated the issue is not fixed yet.
May 22nd 8:40pm