Last Friday, an uber driver in Charlotte, NC threathen to shoot my daughter. The drive...

GetHuman707847's customer service issue with Uber from May 2018

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The issue in GetHuman707847's own words
Last Friday, an uber driver in Charlotte, NC threathen to shoot my daughter. The driver also used multiple racial slurs before my daughter got out of the car. We filed a police report only to discover that the license tag information given was not registered to anyone. I'm very disappointed and upset. We reached out to complain but only received the standard rote message which states you will contact the driver. That makes no sense to me. We plan to pursue the driver and haven't quite decided what we want to do about the negligence displayed by Uber.
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Uber

Customer service issue
Reported by GetHuman707847
May 22nd, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman707847 started working on this issue
May 22nd 3:13pm