I purchase an $** uber gift card i entered it i to my uber account and i set up a date...

GetHuman698818's customer service issue with Uber from May 2018

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The issue in GetHuman698818's own words
I purchase an $** uber gift card i entered it i to my uber account and i set up a date for autisic son for school in the morning amd evening since we live in a ruff residence area.which he had to walk to and from.so in my app it shows i have the $** credit but when i try to setup a ride dosent work it says scan your payment method.even when i try to use it on uber eats the same thing.i would like a refund.
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Uber

Customer service issue
Reported by GetHuman698818
May 19th, 2018 - 10 mons ago
I have an issue with Uber too
Fixed
Seen by 33 customers so far
Similar issue to 137 others
0 customers following this
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GetHuman698818 started working on this issue
May 19th, 2018 4:07am
GetHuman698818 indicated the issue is not fixed yet.
May 19th, 2018 5:13am
GetHuman698818 indicated the issue is not fixed yet.
May 19th, 2018 5:14am
GetHuman698818 indicated the issue is not fixed yet.
May 19th, 2018 5:16am
GetHuman698818 indicated the issue is not fixed yet.
May 19th, 2018 6:05am
GetHuman698818 indicated the issue is not fixed yet.
May 20th, 2018 5:41am