Dear Uber**I've attached the payment information (below) for an Uber I ordered last Sat...
GetHuman-steveos's customer service issue with Uber from May 2018
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The issue in GetHuman-steveos's own words
Dear Uber**I've attached the payment information (below) for an Uber I ordered last Saturday - I have never been picked up by anyone as angry and aggressive as this driver and my wife asked him to stop the car shortly after we were picked up. I stayed in the stationary car and asked him what the problem was and his behavior continued to be very aggressive.**I would stronger advise this guy is taken off your books as the incident caused myself and my wife great distress.*Two of my friends also witnessed his behavior when we were initially picked up.**I would also like to be refunded - I can't believe he had the nerve to charge for an "angry" *** metre journey.**Your service and drivers are normally very professional - please don't let anyone else have to go through what we did.**Best Regards,* Steve & Jane Osborne***Dear Stephen Osborne,*You sent a payment of $**.** AUD to Uber Australia Pty Ltd (*****@***.com) *** **It may take a few moments for this transaction to appear in the Recent Activity list in your Account Overview.*Merchant *Uber Australia Pty Ltd ******@***.com **Instructions to merchant *You haven't entered any instructions. ***Description *Unit price *Qty *Amount *Uber *$**.** AUD ** *$**.** AUD *Subtotal *$**.** AUD *Total *$**.** AUD *Payment *$**.** AUD *Collecting credit card rewards? You'll earn applicable points with this transaction. *This transaction will appear on your statement as "PAYPAL *UBER AU" *Payment sent to *****@***.com *****Invoice ID: b*dcf*ccb**d****a*b*****ee*** *Issues with this transaction?*You have *** days from the date of your PayPal payment to open a dispute for eligible transactions in our Resolution Centre. Learn about Buyer Protection **** Questions? Go to the Help Centre at: https:**www.paypal.com*au*help**Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For help, log in to your PayPal account and click Help on any PayPal page.**To receive emails as plain text instead of HTML, change your Notifications preferences. Just log in to your PayPal account, go to your Profile and click My Settings.
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