My Uber account has an unauthorized charge of **.**. On ******** and I want the charge...

GetHuman-ndevans's customer service issue with Uber from June 2018

3 views
 | 
474 similar
 | 
0 following
Help with my Uber issue
Before contacting them, items GetHuman-ndevans may need:
Email address, Phone number, and Full name
GetHuman-ndevans's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ndevans will want to follow the link below to head to their help center. We will check on GetHuman-ndevans later to make sure it's all set or try to help escalate.
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue and preferred resolution, in GetHuman-ndevans's own words:
My Uber account has an unauthorized charge of **.**. On ******** and I want the charge credited back to my account. My name is Nikkia Evans and my phone number is(***)****-****.
I trust that Uber will make this right and come up with a resolution that is fair.
Help with my Uber issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-ndevans fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-ndevans
Jun 3rd, 2018 - 16d ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 474 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ndevans started working on this issue
Jun 3rd 8:35pm