Want to add my daughter (Lisa Silks****-***-**** in Gainesville, Ga *****)*to the Famil...

GetHuman746647's customer service issue with Uber from June 2018

80 similar
0 following
Help with my Uber issue
How did GetHuman746647 do it?
Waiting to hear how GetHuman746647 fixed the problem to share with other customers.
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman746647's own words
Want to add my daughter (Lisa Silks****-***-**** in Gainesville, Ga *****)*to the Family plan--she received my invitation and has accepted same, however when she requests her first p*up she is notified she will need a credit card for verification to scan.*I am the account holder and live in Florida, the Visa debit card ending in **** and is in my possession so how do we get through this? I assumed since I have agreed to adding her to my Family that any charges she incurred would automatically be billed to my Visa card, no difference if I was actually requesting an Uber p*up.*Appreciate hearing from you regarding this situation--thank you.*Stephen Levis****-***-******** Northlake Blvd*North Palm Beach, Fl *****
GetHuman746647 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman746647 fixed the problem
We are waiting for GetHuman746647 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman746647 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman746647
Jun 4th, 2018 - 6 mons ago
I have an issue with Uber too
Seen by 4 customers so far
Similar issue to 80 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
GetHuman746647 started working on this issue
Jun 4th 2:08am
GetHuman746647 confirmed the issue is fixed. Hooray!
Jun 4th 4:56am