Want to add my daughter (Lisa Silks****-***-**** in Gainesville, Ga *****)*to the Famil...

GetHuman746647's customer service issue with Uber from June 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman746647's own words
Want to add my daughter (Lisa Silks****-***-**** in Gainesville, Ga *****)*to the Family plan--she received my invitation and has accepted same, however when she requests her first p*up she is notified she will need a credit card for verification to scan.*I am the account holder and live in Florida, the Visa debit card ending in **** and is in my possession so how do we get through this? I assumed since I have agreed to adding her to my Family that any charges she incurred would automatically be billed to my Visa card, no difference if I was actually requesting an Uber p*up.*Appreciate hearing from you regarding this situation--thank you.*Stephen Levis****-***-******** Northlake Blvd*North Palm Beach, Fl *****
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Uber

Customer service issue
Reported by GetHuman746647
Jun 4th, 2018 - 5 mons ago
I have an issue with Uber too
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GetHuman746647 started working on this issue
Jun 4th 2:08am
GetHuman746647 confirmed the issue is fixed. Hooray!
Jun 4th 4:56am