*. Pls verify the accuracy of this fare. I believe it is not correct because I* tried...

GetHuman-daphnew's customer service issue with Uber from May 2018

Help with my Uber issue
The issue in GetHuman-daphnew's own words
*. Pls verify the accuracy of this fare. I believe it is not correct because I* tried to add a stop several times during the ride but didn’t work. However, it was supposed to be from Dey St in NYC to first stop at *** **rd Street, Fairfield Inn NYC to pick up bags then to JFK Airport. At the time , the displayed rate from Dey St. to Fairfield Inn was more than $** and the displayed rate direct to JFK was over $**. The total of two should be around $**-**. Since I was not able to add a stop, with the okay of the driver, Omar, to just put first stop as destination then changed it to JFK when arriving at Fairfield Inn. This total rate doesn’t make sense and as with uber, the rates are already displayed and agreed before hand so please re-rate this trip. Please note that this is not a complaint about Omar, as he was an excellent driver he waited for me to pick up my bags at the Fairfield Inn!
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Uber

Customer service issue
Reported by GetHuman-daphnew
May 15th, 2018 - 10 mons ago
I have an issue with Uber too
Fixed
Seen by 7 customers so far
Similar issue to 318 others
0 customers following this
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Timeline
GetHuman-daphnew started working on this issue
May 15th, 2018 7:18pm
GetHuman-daphnew indicated the issue is not fixed yet.
May 16th, 2018 12:28am
GetHuman-daphnew indicated the issue is not fixed yet.
May 16th, 2018 12:29am
GetHuman-daphnew confirmed the issue is fixed. Hooray!
May 19th, 2018 6:54pm
GetHuman-daphnew confirmed the issue is fixed. Hooray!
May 19th, 2018 11:03pm