I ordered a ride for my fiance this morning, using my paypal account. The payment was t...

GetHuman684770's customer service issue with Uber from May 2018

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The issue in GetHuman684770's own words
I ordered a ride for my fiance this morning, using my paypal account. The payment was taken from my account, this morning, for $* and change. When I set up the ride, the cost was $* and change. However, the driver added an extra stop AFTER he had been dropped off, and because of that, my payment was reversed, and the app was saying there was an issue with the payment. This driver should not be allowed to partner with you anymore based on the fact that there was no extra stop, but when I go into the rides that I've taken with you, EVERY SINGLE ONE where John was taken to work NEVER had an extra stop. This is bull. Fix it. Please
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Uber

Customer service issue
Reported by GetHuman684770
May 14th, 2018 - 10 mons ago
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GetHuman684770 started working on this issue
May 14th, 2018 11:08pm