Someone used my CC and I don't have a Uber account. I have all the ride codes.*I need s...

GetHuman-lberk's customer service issue with Uber from May 2018

Help with my Uber issue
The issue in GetHuman-lberk's own words
Someone used my CC and I don't have a Uber account. I have all the ride codes.*I need someone to contact me about this,*so I can have the account using my card cancelled and find out who it is and report*the fraud to my local authorities.*Uber needs to contact me ASAP to stop *the account from stealing from me IMMEDIATELY!*I've tried for * days to reach Uber.*Incredibly non responsive, with no alternative to get any info or even get in*contact with anyone at the business.*Terrible customer service, they only want money and can be bothered dealing with fraudulent charges by their riders.*I have all the ride codes, so, they should be able to tell me where and to the rides were and by which account was used with my card. Over $*** worth of fraudulently charged rides, I NEED AN ANSWER, NOW.*Contact:*Larry Berk******@***.com**** ***-****
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Uber

Customer service issue
Reported by GetHuman-lberk
May 14th, 2018 - 10 mons ago
I have an issue with Uber too
Not resolved
Seen by 8 customers so far
Similar issue to 167 others
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GetHuman-lberk started working on this issue
May 14th, 2018 9:03pm
GetHuman-lberk indicated the issue is not fixed yet.
May 14th, 2018 9:04pm