I have a phone number that was previously used in another acoount. This morning i used...

GetHuman-hipolito's customer service issue with Uber from May 2018

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I have a phone number that was previously used in another acoount. This morning i used the uber app to take a *.** ride but it charged me an extra **.** for a past due payment ive never had. This is my first time using uber and now because of this companys failure to disconect my account from another my credit card is in the negative and i feel very discouraged. If someone could get back to me at **********. I don't believe i shouls be charged for anything atbthis point. I want a full refund. Plus im physically disabled and cannot get around other ways without suffering in pain. I fell ** feet so that why uber i thought would come in handy
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Uber

Customer service issue
Reported by GetHuman-hipolito
May 14th, 2018 - 10 mons ago
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GetHuman-hipolito started working on this issue
May 14th, 2018 7:25pm