At *:** an uber driver came to my house and texted me they were here. I did not order...

GetHuman-vmcasey's customer service issue with Uber from May 2018

Help with my Uber issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-vmcasey's own words
At *:** an uber driver came to my house and texted me they were here. I did not order an uber. In fact, I was in the tub. By the time I got on my laptop, they were gone and I was charged $*.** cancellation. I objected and it was credited for a future ride which I do not want. The pick up address on the Uber receipt was **-** Bayview St. - I LIVE AT * FORE RIVER AVE. Please send a check for $*.** to my home or credit my credit card.
GetHuman-vmcasey did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-vmcasey fixed the problem
We are waiting for GetHuman-vmcasey to fix the problem and share the solution with the rest of us customers.
Please help with my Uber issue
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-vmcasey
May 12th, 2018 - 10 mons ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 363 others
0 customers following this
Items needed
Email address
Phone number
Full name
GetHuman-vmcasey started working on this issue
May 12th, 2018 6:40pm
GetHuman-vmcasey indicated the issue is not fixed yet.
May 12th, 2018 6:44pm